• ...the natural glow that every curl should know

    Radiant Tresses LLC., is a network of natural hair care brands that promotes confidence in connecting naturals to the educational resources and products needed to embrace a healthy natural hair journey.

  • Our Brands

    From the way that you smile to the mission in your walk, your invigorating spirit is driving them to talk. Whether you are newly natural or have a story behind each strand of hair, we keep no secrets when it comes down to...

    " ...the natural glow that every curl should know. "
     

    The Kinky Texture Mixer

    "Find the Treasure for your Kinky Texture!"

    Looking for products for your texture? Mix and Mingle with the professionals that can take your kinky texture to your next level.

    Visit www.thektmixer.com 

    Johnene

    Know it. Own it. Take a Moment!

    From Graphic Designs to Motivational Speeches, enter into her world of

    imagination and creativity!

    Visit www.iamjohnene.com

    The Texture Mix

    Get Your Own Mix

    Say Goodbye to the Beauty Supply! You get to try products that have not even hit the shelf. How exclusive is that! Learn more about how to "Get Your Own Mix!"

    Visit www.thetexturemix.com

  • Our Story

    It all started with a curl......

    The Story of Radiant Tresses

    It all started with the beginning of her natural hair journey. Born in Norfolk, Virginia, Johnene Benson embarked on her college journey at Winston-Salem State University in 2009. Within the first few months of adjusting to the college life, Johnene was popular among her peers, but struggled with self- esteem, especially when it came down to her natural hair.

     

    Due to insecurities, Johnene allowed someone to relax her natural hair during her freshman year of college and suffered with losing all of it on January 28, 2010. In understanding her lesson to be true to herself, regardless of what others thought of her, she wanted to show women that they needed to be proud of who they were by being their natural self. Ultimately, this lead her to becoming the Founder of My Natural, Incorporated in September 2011. As My Natural, Inc. continued to grow, it was time to prepare for the start of her business, Radiant Tresses, LLC.

     

    In May 2013, Johnene received her Bachelors of Science degree in Management from Winston-Salem State University (WSSU) in Winston-Salem, NC. Since educating natural consumers about natural hair care was necessary even more in the natural hair community, Radiant Tresses LLC., was born in July 2014.

     

    In 2014, The Kinky Texture Mixer (thektmixer.com), a social event that helps naturals to make educated buying decisions for their Kinky Texture, hosted two events in Norfolk, VA. In 2015, the company hosted four events and most recently decided to only host semi- annual events to promote natural hair products that really work.

     

    However, the difficulty for consumers with natural hair to find beauty products has increased as new naturalistas emerge. In June 2016, Radiant Tresses launched a new brand ! The Texture Mix (thetexturemix.com), a product that will hit the natural hair industry with a twist. The Texture Mix is a subscription service offering natural hair products personalized by texture and beauty needs.

     

    But the story does not stop there, Johnene (iamjohnene.com) is a motivational speaker, entrepreneur and natural hair advocate that shares her thoughts on how small business and leaders can channel their imagination to define the next chapter in their life.

    We are just getting started, but will you be a part of our next chapter?

  • Contact Us

    Don't be afraid to reach out. You + us = awesome.

  • Privacy Policy

    Radiant Tresses, LLC. (“Radiant Tresses,“ "we," “us,” or "our") respects the privacy rights of online visitors to its network of websites and services ("Radiant Tresses "), and is committed to providing you with a secure online environment. We have created this Privacy Policy ("Privacy Policy") to let you know how we collect, store, and use the information you provide us online. This Privacy Policy covers websites in the Radiant Tresses Network including thetexturemix.com, iamjohnene.com, and thektmixer.com. Please read it carefully. This Privacy Policy will also instruct you on how you can verify the accuracy, and control certain uses, of the information you provide to us on the Radiant Tresses Network. By accessing the Radiant Tresses Network, you agree to be bound by the Privacy Policy.

    This Privacy Policy may be updated from time to time. Accordingly, you should check the date of this Policy (which appears at the bottom of this Policy) and review any changes since the last version. If at any time you do not agree to the terms of this Privacy Policy, please do not use the Radiant Tresses Network. Your continued use of the Radiant Tresses Network constitutes your agreement to this Privacy Policy. Please remember that this Privacy Policy applies only to information collected by the Radiant Tresses Network. We are not responsible for the privacy of any information you reveal or post in any public forum (e.g., message board, blog, etc.) or for the privacy practices of websites that are operated or owned by third parties. Canadian residents, please note: Since our offices are located in the State of Virginia, United States of America, personal information that you provide to us will be stored on servers in the U.S. You agree that by providing us with your personal information, your personal information may be subject to access requests from, and may be disclosed to, governments, courts or law enforcement in the U.S. in complying with U.S. laws, regulations and court orders.

     

    WHAT INFORMATION DOES THE RADIANT TRESSES NETWORK COLLECT?

    We collect two types of information: personally identifiable information and non-personally identifiable information.

     

    Personally Identifiable Information

    Personally identifiable information is information that identifies you or can be used to identify or contact you ("Personally Identifiable Information").

    When you visit the Radiant Tresses Network, you may be asked to provide certain Personally Identifiable Information about yourself on a voluntary basis such as when you: (i) register with us, (ii) purchase The Texture Mix, (iii) book an appointment with Johnene, (iv) participate as a KTM Ambassador or in contests, events or promotions for The Kinky Texture Mixer, (v) sign up via e-mail for our newsletters or to communicate with us, or (vi) fill out online surveys. The requested information may include personal information such as your name, e-mail address, telephone number, and home address. For some activities, we may also ask you to create a password and to provide demographic information such as your birth date, zip code, and hair type. If demographic information is collected for an activity that also requires personal information, we may combine the demographic information with your personal information. This allows us to tailor the notices we send you and the content we provide you according to your preferences and interests.

     

    We want to reiterate that you do not have to provide us with any Personally Identifiable Information to visit the Radiant Tresses Network. However, if you choose to withhold requested information, you may not be able to use all of the capabilities in the Network, such as purchasing goods and services through thetexturemix.com or thektmixer.com or posting a user blog or product review on the Network.

     

    Registration

    If you wish to register with on the Radiant Tresses Network, you may be asked to supply personal information such as your full name and e-mail address. We may also ask you to provide demographic information such as your birth date, the zip code and state in which you live, and information about your hair type. Radiant Tresses uses such information to periodically contact you with product information news, special offers and relevant announcements (including service announcements) and to provide other exclusive benefits to those who register on the Network.

     

    The Texture Mix

    Visitors purchasing a Texture Mix or goods and services through The Texture Mix will need to provide a valid credit card number and expiration date, in addition to name, mailing address, phone number and e-mail address.

     

    Promotions/Contests

    To participate in some of our contests, you may be asked to provide an e-mail address or user name, so that we can let you know if you won a prize. For other contests, we may request your name and home address in order to send you products or information by regular mail. All contests on the Radiant Tresses Network are administered by Radiant Tresses unless offered by a sponsor in which case you give us your permission to share relevant information with that sponsor. In the same manner, if you opt-in to receive information regarding a promotion, you give us your permission to share your name, e-mail address, hair type, and location with the third party offering the promotion.

     

    Email

    If you sign up for our email newsletter, we use your e-mail address to contact you regarding administrative notices, new product offerings and communications relevant to your use of the site. We will not send you promotions or announcements unless you give us permission to do so.

     

    Blogs and Reviews

    If you wish to post a user blog or a product review, you will need to register on the Radiant Tresses Network. During that process, you will be asked to supply personal information such as your full name and e-mail address as well as to select a user name. These are discussed further below under Public Forums.

     

     

    Online Polls

    We may offer online polls to interact with visitors to the Radiant Tresses Network. You do not need to be a registered user to submit a response to a poll. However, information collected through a poll is anonymous; we cannot identify who is submitting a response or tie it to other personally identifiable information a user may have provided us through another means.

     

    Non-Personally Identifiable Information

    Some of the information that we collect as described above cannot be used by itself to identify or contact you, such as demographic information (like age or gender) and hair type ("Non-Personally Identifiable Information"). Non-Personally Identifiable Information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Radiant Tresses Network and other websites linked to the Radiant Tresses Network, such as the domain name of the Web site from which you linked to the Network. Non-Personally Identifiable Information is used to help us understand who uses the Radiant Tresses Network and to improve and market the Sites.

     

    WITH WHOM DOES RADIANT TRESSES SHARE MY PERSONALLY IDENTIFIABLE INFORMATION?

    Radiant Tresses shares Personally Identifiable Information as described above. From time to time, Radiant Tresses may also employ and share users’ Personally Identifiable Information with entities who use it solely to provide support for the internal operations of the Radiant Tresses Network (for example, online product fulfillment, online registration and email services, or technical support). These entities will not use your personal information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.

    We may disclose Personally Identifiable Information in the good faith belief that we are required to do so by law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, actual or alleged intellectual property infringement, or other activity that is illegal or may expose you or us to legal liability.

     

    Except as specifically noted in this Policy, Radiant Tresses does not sell, rent, or otherwise disclose Personally Identifiable Information collected from and about its users to third parties for promotional purposes. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Radiant Tresses’s user information may be transferred to Radiant Tresses’s successor or assign, if permitted by and done in accordance with applicable law.

     

    COOKIES AND CLEAR GIFS

    Radiant Tresses uses cookies and clear GIFs to enhance your experience at our Sites. These cookies and clear GIFs let us know how many people are coming to individual sites, how frequently, and how they are using the Sites, allowing us to make updates to content and improve navigation as appropriate.

    Cookies are pieces of information that we place on your computer to help us accurately understand how many consumers are visiting a particular site, how often they visit that site, what content they are most interested in, and how they prefer to shop for our products. For example, a cookie will allow us to remember certain things based on your Internet Protocol or "IP" address (an IP address is the string of numbers that identifies each sender or receiver of information that is sent across the Internet), such as your login information, the time and duration of your visits, how you navigated through our content and where you exited a particular site. To save you the time of re-entering your login information every time you come back to our Web sites, Radiant Tresses may link information contained in a cookie to your email address. We do not use cookies to retrieve information from your computer that we did not originally send in a cookie.

    Clear GIFs, sometimes called "Web bugs," are file objects, usually a graphic image such as a transparent one pixel-by-one pixel GIF (Graphics Interchange Format, one of the two most common file formats for images on the Web), that are placed on a Web page or in an e-mail message to monitor user behavior. The GIF tells us the IP address of the computer that fetched our page, the URL of the page the GIF is on, the time the page was viewed, the type of browser used, and can tell us a previously set cookie value. This anonymous information is returned by the clear GIF to Radiant Tresses and we use this information to accurately count visitors across the Radiant Tresses Network and understand how they navigate and use the Network. Radiant Tresses does not combine information gathered through clear GIFs with your Personally Identifiable Information.

     

    LOG FILES

    Other information passively collected by Radiant Tresses is in the form of logs – files that record website activity and gather statistics about web users' browsing habits. These entries are generated anonymously, and help Radiant Tresses determine (among other things) how many and how often users have visited the Radiant Tresses Network, which pages they've visited, and other similar data. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser.

     

    LINKING TO THIRD PARTY SITES

    To provide relevant information not found on the Radiant Tresses Network, to facilitate online shopping, and to allow you to interact with other Web sites on which you may have accounts (such as Facebook and other social media sites), Radiant Tresses may provide links or embed third-party applications that allow login from our websites to third party websites. Radiant Tresses will notify users when they are leaving the Radiant Tresses Network or otherwise indicate that you will be going to a third-party’s site. Your use of these websites or applications is subject to the third parties’ privacy policies, and we encourage you to read the third party sites' privacy policies before submitting personal or other information or using the applications.

     

    OPT-OUT

    If you do not want Radiant Tresses to send you e-mail or otherwise contact you about our products or services, you can opt-out at the time of registration or at the time of information collection. If you are receiving e-mails and at a later date you choose to opt-out and have your name removed from Radiant Tresses’s e-mailing list, you can do so by using the “unsubscribe” link included with a Radiant Tresses e-mail.

    Please note that “welcome” and service e-mail communications are not promotional in nature and, therefore, an opt-out is not provided. These are simply to notify the user of a service they recently signed up for or to notify the user of website issues.

     

    PUBLIC FORUMS

    From time to time you may be able to participate in certain activities on the Radiant Tresses Network, such as chat rooms or bulletin boards, which will allow you the opportunity to communicate with Radiant Tresses or other users of the Radiant Tresses Network. Unless otherwise noted, these activities are generally accessible to all users of the Radiant Tresses Network and any information that you post or otherwise make available through these forums will be non-confidential and known to all other users. Accordingly, please exercise discretion when using these forums and when publishing any Personally Identifiable Information in these forums. You acknowledge and agree that Radiant Tresses does not review, censor, or in any manner control the content of these forums and consequently Radiant Tresses has no liability or responsibility whatsoever for information made available through these forums and that you will be liable to Radiant Tresses for any liability that we incur as a result of any statement made by you in these forums. Your use of these forums is also subject to Radiant Tresses’s Terms of Use and our Ground Rules.

     

    SAFEGUARDING YOUR PERSONAL INFORMATION

    Radiant Tresses will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we employ reasonable and current methods to ensure the security and integrity of any information you provide to us. Any information provided to Radiant Tresses on the Radiant Tresses Network is housed in a secure data center, and sensitive information such as credit card numbers are secured using SSL encryption. Your account information and profile are password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.

    Whenever you voluntarily disclose personal information online – for example on message boards, through e-mail or in chat areas – that information can be collected and used by others.

    No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee its absolute security.

     

    CHILDREN

    Radiant Tresses is concerned about the safety of children when they use the Internet. However, the Radiant Tresses Network are neither directed nor targeted to children under 13 years old. Consistent with the Children's Online Privacy Protection Act of 1998, Radiant Tresses has no intention to knowingly collect any Personally Identifiable Information from individuals under the age of 13 years. If Radiant Tresses learns that a child under the age of 13 years has provided Personally Identifiable Information to the Radiant Tresses Network without verifiable parental consent, Radiant Tresses will use commercially reasonable efforts to delete such information from its databases. If you believe your child, who is under 13, has submitted Personally Identifiable Information to the Radiant Tresses Network, please contact us via one of the methods described on our Contact Us page. We strongly encourage parents to monitor their children's use of the Web.

     

    REVIEW, UPDATE AND REMOVAL OF PERSONAL INFORMATION

    If you have registered with the Site, you may at any time review and update the contact information we have for you or inform us that you want us to remove your information from our database by either visiting the online profile section of one of our sites or contacting us by clicking here. Your account can be deleted or deactivated, but doing so will result in your not being able to access member services.

     

    AMENDMENTS TO THIS PRIVACY POLICY

    PLEASE NOTE THAT WE MAY CHANGE OUR PRIVACY POLICY FROM TIME TO TIME TO CONFORM TO CHANGES IN THE LAW OR FOR OTHER REASONS, WHICH WE RESERVE THE RIGHT TO DO WITHOUT YOUR CONSENT AND SUCH REVISED POLICY WILL BE APPLICABLE AT THE TIME IT IS POSTED ON THE RADIANT TRESSES NETWORK. Your continued use of the Radiant Tresses Network following the posting of changes to this Privacy Policy means you accept the changes.

     

    INQUIRIES

    Radiant Tresses welcomes your feedback, questions, comments and concerns regarding your use of the Radiant Tresses Network and any third party websites linked to the Radiant Tresses Network. Inquiries regarding the Radiant Tresses Network may be made by contacting us via our CONTACT US page, You can also send us your feedback on any third party sites linked to the Radiant Tresses Network.

     

    Last modified as of March 15, 2016

  • Terms of Use

    Radiant Tresses, LLC (“Radiant Tresses,“ "we," “us,” or "our") operates a network of websites and services (the "Radiant Tresses Network"). The term "you" refers to the person accessing or using the Radiant Tresses Network, or the company or organization on whose behalf that person accesses the Radiant Tresses Network.

     

    These Terms of Use (referred to as the “Agreement”) govern your use of the Radiant Tresses Network including, without limitation, participation in bulletin boards, forums, and other online areas owned or operated by us, such as our Facebook and mobile phone applications. From time to time, Radiant Tresses may supplement this Agreement with additional terms pertaining to specific content, including, but not limited to, the uploading of photographs and videos, services, products, or events ("Additional Terms"). These Additional Terms may be placed on the Radiant Tresses Network to be viewed in connection with the specific content, services, products, or events and will be identified as such. You understand and agree that the Additional Terms are hereby incorporated by reference into this Agreement.

    Please read this Agreement carefully. Your use of or registration on any aspect of the Radiant Tresses Network will constitute your agreement to comply with this Agreement. If you do not agree to this Agreement, you must cease use of the Radiant Tresses Network.

     

    The Agreement may be modified from time to time. The date of the most recent revisions will appear on this page, so check back often. By using the Radiant Tresses Network after we post any changes to this Agreement, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to this Agreement, you should not use the Radiant Tresses Network and, if applicable, you should arrange to cancel your registered user account.

    Your failure to follow this Agreement, whether listed below or in bulletins, rules or other notices posted at various points in the Radiant Tresses Network, may result in suspension or termination of your access to the Radiant Tresses Network, without notice, in addition to Radiant Tresses’s other remedies.

     

    Privacy.

    Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how you can use the Radiant Tresses Network to share with others and how we collect and can use your content and information. We encourage you to read the Privacy Policy, and to use it to help make informed decisions. The Privacy Policy forms part of our agreement with you and is incorporated in this Agreement by reference. For full details, please refer to our privacy policy.

     

    Termination.

    Radiant Tresses reserves the right, at its sole discretion, to immediately, without notice, suspend or terminate (a) this Agreement; or (b) your registration with or ability to access the Radiant Tresses Network or any other service, tool, specific content, digital products or products provided to you by Radiant Tresses, upon any breach by you of this Agreement or otherwise.

     

    Your Use of the Radiant Tresses Network.

    No Use if You’re under 13.

    The Radiant Tresses Network is not intended for users under the age of 13, and we do not knowingly collect personally identifiable information from users under the age of 13. Such users are expressly prohibited from registering for the Radiant Tresses Network or submitting their personally identifiable information to us, and from using portions of the Radiant Tresses Network for which registration is required, such as our social, community and public discussion areas, photo and video galleries, bulletin boards, forums, blogs, and contests/sweepstakes.

     

    Content.

    Among other things, the Agreement governs all text, articles, photographs, images, graphics, illustrations, creative, copy, artwork, video, audio, music, podcasts, games, trademarks, trade names, service marks, and other brand identifiers, designs, plans, software, data, statistics, analysis, and all other content, information, and materials (collectively, "Content") available on or through the Radiant Tresses Network, whether posted, uploaded, transmitted, sent or otherwise made available by us, our licensors, vendors, or service providers (collectively, “licensors”), or by you, or other users or third parties, including any Content which is uploaded manually or bookmarked by you or other users. Content that is provided by us or our licensors is protected by copyright, trademark and other intellectual property laws, rules, and regulations (“IP Rights”), and is our property or the property of our licensors.

    The Radiant Tresses Network is for your personal, noncommercial use except where expressly permitted. Republication, retransmission, reproduction, downloading or making any other use of the Content on the Radiant Tresses Network is expressly prohibited.

     

    Please carefully consider the Content you choose to post on the Network, including, but not limited to, any message board or blog or any comment or profile. You should not include personally identifying information, such as your telephone number, street address or last name, on any area of the Radiant Tresses Network that is accessible to the general public or provide it to people you do not know. Radiant Tresses assumes no responsibility or liability of any kind for any material or information, products or services you may be provided by other users of the Radiant Tresses Network, including its or their quality, accuracy, and appropriateness.

     

    You agree that you will not use the Radiant Tresses Network to post on message boards, blogs, profiles, comments or any place on the Radiant Tresses Network, any message or material of any kind or nature that is unlawful, abusive, threatening, harassing, vulgar, obscene, profane, libelous, defamatory, harmful, racially offensive, sexually explicit, inaccurate, or otherwise objectionable material as determined by Radiant Tresses in its sole discretion or that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation. “Masked" vulgarity, obscenity or profanity (e.g. "f***") is deemed to be equivalent to including the actual objectionable word, phrase or symbol in your post, message or otherwise on the Radiant Tresses Network. Radiant Tresses reserves the right to delete any such material from the Radiant Tresses Network. Radiant Tresses will cooperate fully with any law enforcement officials and/or agencies in the investigation of any person or persons who violate the terms contained in this Section.

     

    You agree not to impersonate any other person or entity, whether actual or fictitious, including impersonating an employee or consultant of Radiant Tresses. You further agree not to use an inappropriate member name of any kind.

    You agree not to post or use the Radiant Tresses Network to distribute or send any illegal material of any kind, including but not limited to, illegal material in the form of text, graphics, video, or audio. Posting Content or participating in any form of discussion with the intention to commit any illegal activity is strictly prohibited.

     

    You acknowledge that (i) Content is protected by IP Rights; (ii) these IP Rights are valid and protected in all media and technologies existing now or later developed; and (iii) except as explicitly provided otherwise, this Agreement and applicable copyright, trademark and other laws govern your use of such Content. You may not post to the Radiant Tresses Network, copy, reproduce, retransmit, distribute, publish, commercially exploit or otherwise transfer any material that infringes any IP Rights. You acknowledge that Radiant Tresses may acquire IP Rights to use any posted materials as described below, and that you will not acquire any of those IP Rights by downloading such materials.

     

    By submitting Content, including your member name, to any "public area" of the Radiant Tresses Network, including message boards, blogs, forums, contests, public profiles, or comments, you grant Radiant Tresses (i) a royalty-free, perpetual, irrevocable, non-exclusive right (including any moral rights) and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, derive revenue or other remuneration from, communicate to the public, perform and display the Content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any IP Rights that may exist in such Content, and (ii) the right to authorize others to do any of the foregoing. In addition, you warrant that, to the extent that you are not the exclusive holder of all IP Rights in Content you submit, the holder of any IP Rights, including moral rights in such content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above. You also permit any user to access, display, view, store, and reproduce such Content that you have made public for personal use. Subject to the foregoing, the owner of such Content placed on the Radiant Tresses Network retains any and all IP Rights that may exist in such Content.

     

    Radiant Tresses is not obligated to review Content posted by users prior to the Content's posting to any area of the Radiant Tresses Network, including any private profile. Content posted by any user to the Radiant Tresses Network does not reflect the opinions or views of Radiant Tresses or its affiliates. Radiant Tresses makes no warranty, whether express or implied, as to the accuracy of any Content or material that you send to other Radiant Tresses members through any Radiant Tresses service.

     

    NOTWITHSTANDING ANYTHING CONTAINED IN THIS AGREEMENT TO THE CONTRARY, BY SUBMITTING CONTENT TO ANY MESSAGE BOARDS, BLOG, EXPERT AREAS, QUESTION AND ANSWER FORUMS, SWEEPSTAKES, CONTESTS OR ANY OTHER AREA ON THE RADIANT TRESSES NETWORK, YOU HEREBY EXPRESSLY PERMIT RADIANT TRESSES TO IDENTIFY YOU AS THE CONTRIBUTOR OF SUCH CONTENT IN ANY PUBLICATION IN ANY FORM, MEDIA OR TECHNOLOGY NOW KNOWN OR LATER DEVELOPED IN CONNECTION WITH THE CONTENT.

     

    Noncommercial Use.

    Unless otherwise specified, the Radiant Tresses Network is intended for your personal, non-commercial use only. You are solely responsible for all usage of, or activities on, the Radiant Tresses Network by you and by those you authorize, provide access to or otherwise allow to use the Radiant Tresses Network, for example, by authorizing or allowing access to your account/profile or any computer, mobile or other device from which the Radiant Tresses Network is accessible.

     

    Social Networking on the Radiant Tresses Network.

    The Radiant Tresses social networking service allows members to create unique personal profiles, communicate and share materials with other members through tools, such as video and photograph uploading, blogs, product reviews, comments, salon ratings, and other tools and services that may be included from time to time. Use of and membership to the social networking platform is void where prohibited. You must register for the social networking platform in order to use its services. Your use of the social networking platform is subject to this Agreement and any Additional Terms. You are solely responsible for your interactions with other users.

    You may never use another's account without permission. If you become aware of any misuse of the Radiant Tresses Network by any person, please contact Radiant Tresses as specified on the Contact Us link.

     

    Compliance with Laws.

    You must comply with all local, state, federal, provincial, national, international, and foreign laws, rules, and regulations, including applicable import and export control laws, in accessing and using the Radiant Tresses Network, and will immediately notify us if you learn of or suspect a security breach or any illegal activity in connection with the Network.

    Registration and Account Creation.

    • Registration Information.

    To use certain portions of the Radiant Tresses Network, you will be required to register and set up an account. In order to do so, you may be provided with, or required to choose, a password, unique log-in credentials (a “User ID”), or other registration information (collectively, "Registration Information"). You agree and represent that all Registration Information provided by you is accurate and up-to-date. You may not impersonate, imitate or pretend to be somebody else when registering or setting up an account on the Radiant Tresses Network. For example, if your privilege to access or use the Radiant Tresses Network has previously been terminated by us, you may neither register for an account nor designate any other individual or entity to use your account on your behalf. If any of your Registration Information changes, you must update it by using the appropriate update mechanism on the Radiant Tresses Network, if available.

    • Use of User ID/Password.
      • If you register or set up an account on the Radiant Tresses Network, you will be solely responsible for maintaining the confidentiality of your Registration Information. You may not authorize others to use your Registration Information. You may not sub-license, transfer, sell or assign your Registration Information or this Agreement to any third party without our written approval. Any attempt to do so will be null and void, and will be considered a material breach of this Agreement.
      • You are solely responsible for all usage or activity on your account including, but not limited to, use of the account by any person who uses your Registration Information, with or without authorization, or who has access to any computer on which your account resides or is accessible.
      • If you have reason to believe that your account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of your Registration Information or any credit, debit or charge card number stored on the Radiant Tresses Network), you must promptly change the affected Registration Information by using the appropriate update mechanism on the Radiant Tresses Network, if available.
    • Improper Use of Account; Right to Accept, Cancel or Limit Orders.
      • The products and services available on the Radiant Tresses Network are for personal use only. You may not set up an account or use your account to purchase products for the purpose of reselling or distributing them, or to provide them to a reseller, dealer or distributer for resale. You agree that we may cancel your order if we believe, in our sole discretion, that you are placing an order for such purpose(s). When you place an order, we reserve the right, at any time after receipt of your order, to accept, decline, or cancel your order, or any portion thereof, even after your receipt of an order confirmation. We also reserve the right, at our sole discretion, to limit the quantity of items ordered, refuse service to any customer, terminate accounts, and prohibit/cancel sales to dealers, resellers, distributors or competitors of Radiant Tresses. The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. All payments are non-refundable.
    • Fees and Payment.
      • The Radiant Tresses Network is provided free of charge to you (unless otherwise indicated). However, Radiant Tresses may charge you fees for products or services offered for sale through the Radiant Tresses Network. You agree to pay all fees and charges, including applicable taxes, incurred through your account at the rates in effect for the billing period in which such fees and charges are incurred, including but not limited to charges for any products or services offered for sale through the Radiant Tresses Network by Radiant Tresses or by any Third Party Merchant (such fees, charges and taxes are collectively referred to as "Fees"). Radiant Tresses reserves the right to change the amount of, or basis for determining, any Fees, and to institute new Fees, effective upon prior notice to you.
      • If you submit your credit, debit or charge card information to Radiant Tresses upon registration or otherwise, you give Radiant Tresses permission to charge all Fees incurred through your account to the credit, debit or charge card you designate. Any additional Fees (other than renewal fees) will be charged at the time they are incurred. All payments made to us are non-refundable. If payment cannot be charged to your credit, debit or charge card or your payment is returned to Radiant Tresses for any reason, including charge back, Radiant Tresses reserves the right to either suspend or terminate your account and all its obligations under this Agreement.

    Noninterference.

    You will ensure that none of the equipment, hardware, software, products, or services you use to access, visit, or use the Radiant Tresses Network will disturb or interfere with our operation of the Network, or impede or interfere with others' access, visitation or use of the Network. We reserve the right, in addition to our other remedies, with or without notice, to immediately disconnect from the Radiant Tresses Network any equipment, hardware, software, product and/or services causing interference with us, our licensors, vendors, service providers, Radiant Tresses or any Content.

    Products Available for Sale.

     

    The Radiant Tresses Network can be accessed from countries around the world. You understand that some or all products or services provided on or through the Radiant Tresses Network may not be available for purchase to persons residing in certain jurisdictions or geographic areas. Radiant Tresses does not represent or warrant that any product or service promoted on the Radiant Tresses Network will be available for purchase by any particular person.

     

    Third Party Sites and Services.

     

    The Radiant Tresses Network contains links to websites maintained by other parties. These links are provided solely as a convenience to you and not because we endorse or have an opinion about the contents on such websites. We expressly disclaim any representations regarding the content or accuracy of materials on such websites or the privacy practices of those websites. If you decide to access websites maintained by other parties, you do so at your own risk.

    You may order services or merchandise through the Radiant Tresses Network from other persons not affiliated with Radiant Tresses ("Third Party Merchants"). All matters concerning the merchandise and services desired from a Third Party Merchant, including but not limited to purchase terms, payment terms, warranties, guarantees, maintenance and delivery, are solely between you and the Merchant. Radiant Tresses makes no warranties or representations whatsoever with regard to any goods or services provided by Third Party Merchants. You will not consider Radiant Tresses nor will Radiant Tresses be (a) construed as a party to such transactions, whether or not Radiant Tresses may have received some form of revenue or other remuneration in connection with the transaction, or (b) liable for any costs or damages arising out of, either directly or indirectly, you or any other person involved or related to the transaction.

    Monitoring and Complaints against Other Users.

    • Monitoring.

    We strive to provide an enjoyable online experience for our users, so we may monitor activity on the Radiant Tresses Network, including in the social, community and public discussion areas, photo and video galleries, bulletin boards, forums, blogs, and elsewhere, to foster compliance with the Agreement. You specifically agree to such monitoring. Nevertheless, we do not make any representations, warranties or guarantees that: (I) the Radiant Tresses Network, or any portion of it, will be monitored for accuracy or unacceptable use, (II) apparent statements of fact will be authenticated, or (III) we will take any specific action (or any action at all) in the event of a challenge or dispute regarding compliance or non-compliance with the Agreement. We generally do not pre-screen Content before it is posted, uploaded, transmitted, sent or otherwise made available on or through the Service by users, so you may be exposed to Content that is opinionated, offensive, and/or inappropriate, including Content that violates the Agreement.

     

    What to Do if You Have a Complaint against Another User.

    • Remember that by using the Radiant Tresses Network you may be exposed to Content that is opinionated, offensive, and/or inappropriate, including Content that violates the Agreement, but not all of that Content is actionable. We ask that you not use the Radiant Tresses Network, or lodge complaints against other users, to facilitate a personal dispute. If you have a legitimate complaint about another user, please do the following.
      1. Harassment: If you have reason to believe that another person is using the Radiant Tresses Network in a way that is harmful to you (for example, to impersonate or imitate you, or to stalk, bully, threaten, intimidate or otherwise harass you), we urge you to contact your local authorities, or appropriate state or federal agencies.
      2. Copyright Complaints: If you have reason to believe that your Content has been copied or is accessible on the Radiant Tresses Network in a way that constitutes copyright infringement, or that the Radiant Tresses Network contains links or other references to another site, application, destination or service that contains Content or activity that infringes your copyright rights, you may notify us as described below in the section entitled Copyright Notices.
      3. CyberCrime: If you have reason to believe you may be the victim of an online crime, such as identity theft, fraud, infringement, or hacking, you may contact the Internet Crime Complaint Center, at www.ic3.gov, a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
    • IMPORTANT: False or inaccurate accusations that others have committed a crime, inappropriate act, or violation of this Agreement, could be a violation of criminal or civil law, or otherwise expose you to liability for damages (including costs and attorneys' fees).

    Disclaimer regarding Sensitive Information.

    While you may freely discuss hair care topics of interest to you, and the Radiant Tresses Network may include general Content relating to a range of hair care topics, including hair type information, treatment tips, or product recommendations, you should not rely on the Radiant Tresses Network for individual advice on such issues. Instead, we recommend that you talk in person with a qualified professional. You alone will bear the sole responsibility for evaluating the merits and risks associated with use of Content obtained on or through the Radiant Tresses Network before making any decisions based on such Content.

     

    Non-Confidentiality.

    You understand that much of the information that you submit to us (such as postings and invitations) is submitted precisely for the purpose of disclosure in a variety of ways by Radiant Tresses, and therefore such information is not subject to any confidentiality obligation. Other information, such as credit card information provided in connection with the purchase of products or services is maintained with appropriate privacy and security protections.

    Any communications between you and Radiant Tresses, such as email or other correspondence, in which you offer suggestions or comments for improving or modifying the Radiant Tresses Network, including any products or services, will be deemed by us to be non-confidential and non-proprietary, and you agree that such information may be used by us without any limitation whatsoever.

     

    Copyright Notices.

    We respect the intellectual property of others, and we ask you to do the same. The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that Content on the Radiant Tresses Network infringes your copyright, you (or your agent) may send Radiant Tresses a notice requesting that the Content be removed or access to it blocked.

    The notification must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material; (d) information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

    The notification should be sent to:
    The Texture Mix

    110 Coliseum Crossing #5011

    Hampton, VA 23666

     

    We provide the above contact information for purposes of the DMCA only and reserve the right to respond only to correspondence that is relevant to this purpose.

     

    Disclaimer of Warranties.

    You acknowledge that you are using the Radiant Tresses Network at your own risk. The Radiant Tresses Network is provided "AS IS," “with all faults,” and “as available.” RADIANT TRESSES, ITS AFFILIATES, AND ITS VENDORS AND MERCHANTS HEREBY EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF ACCURACY, RELIABILITY, TITLE, MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTY, CONDITION, GUARANTEE OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE ACCURACY OR COMPLETENESS OF ANY INFORMATION CONTAINED THEREIN OR PROVIDED BY THE RADIANT TRESSES NETWORK. RADIANT TRESSES, ITS AFFILIATES, AND ITS VENDORS AND MERCHANTS DO NOT REPRESENT OR WARRANT THAT ACCESS TO THE RADIANT TRESSES NETWORK WILL BE UNINTERRUPTED OR THAT THERE WILL BE NO FAILURES, ERRORS OR OMISSIONS OR LOSS OF TRANSMITTED INFORMATION, OR THAT NO VIRUSES WILL BE TRANSMITTED ON THE NETWORK.

     

    Limitation of Liability.

    YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS TO DISCONTINUE YOUR USE OF THE RADIANT TRESSES NETWORK.

    IN NO EVENT SHALL THE LIABILITY OF RADIANT TRESSES, OR OF OUR AFFILIATES, OFFICERS, DIRECTORS, AGENTS, VENDORS, OR MERCHANTS, FOR ANY AND ALL CLAIMS RELATING TO THE USE OF THE RADIANT TRESSES NETWORK, INCLUDING SERVICES AND PRODUCTS, EXCEED THE TOTAL AMOUNT OF FEES THAT YOU PAID US DURING THE PREVIOUS ONE-YEAR PERIOD FOR THE SPECIFIC SERVICE OR PRODUCT AT ISSUE. RADIANT TRESSES, OUR AFFILIATES, OFFICERS, DIRECTORS, AGENTS, VENDORS, AND MERCHANTS, SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ALLEGEDLY SUSTAINED ARISING OUT OF THIS AGREEMENT, THE PROVIDING OF THE RADIANT TRESSES NETWORK UNDER IT, THE SALE OR PURCHASE OF ANY GOODS OR MERCHANDISE, YOUR ACCESS TO OR INABILITY TO ACCESS THE RADIANT TRESSES NETWORK, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE NETWORK, YOUR USE OF OR RELIANCE ON THE RADIANT TRESSES NETWORK OR ANY OF THE MERCHANDISE, INFORMATION OR MATERIALS AVAILABLE ON THE NETWORK, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

     

    Arbitration.

    We will make every reasonable effort to resolve any disagreements that you have with Radiant Tresses. If those efforts fail, by using the Radiant Tresses Network you agree that any claim, dispute, or controversy you may have against Radiant Tresses arising out of, relating to, or connected in any way with this Agreement, the Radiant Tresses Network or the purchase or sale of any product or service will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) and conducted before a single arbitrator pursuant to the applicable Rules and Procedures established by AAA (“Rules and Procedures”). You agree further that: (a) the arbitration will be held at a location determined by AAA pursuant to the Rules and Procedures (provided that such location is reasonably convenient for you), or at such other location as may be mutually agreed upon by you and Radiant Tresses; (b) the arbitrator will apply Virginia law consistent with the Federal Arbitration Act and applicable statutes of limitations, and will honor claims of privilege recognized at law; (c) there will be no authority for any claims to be arbitrated on a class or representative basis; arbitration can decide only your and/or Radiant Tresses’s individual claims; and the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated; (d) each of us will be responsible for our own costs except that in the event that you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Radiant Tresses will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive; and (e) with the exception of subpart (c) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures established by AAA, then the balance of this arbitration provision will remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (c) is found to be invalid, unenforceable or illegal, then the entirety of this Arbitration Provision will be null and void, and neither you nor Radiant Tresses shall be entitled to arbitrate its dispute.

     

    Indemnification.

    You agree to defend, indemnify and hold harmless Radiant Tresses, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to reasonable attorney's fees) arising from: (a) your use of and access to the Radiant Tresses Network; (b) your violation of any term of this Agreement; (c) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (d) any claim that any Content submitted by you causes damage to a third party. This defense and indemnification obligation will survive this Agreement and your use of the Radiant Tresses Network.

     

    Reservation of Rights and Release.

    Radiant Tresses reserves the right, but has no obligation, to monitor, or take any action Radiant Tresses deems appropriate regarding disputes that you may have with other customers of ours or any vendors or Merchants. To the extent the law permits, you release us from any claims or liability related to any Content posted on the Site and from any claims related to the conduct of any other customers of ours or any vendors or Merchants. You hereby waive California Civil Code Section 1542 (if you are a California resident), and any similar provision in any other jurisdiction (if you are a resident of such jurisdiction), which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor."

     

    Termination of Suspension of Access to the Radiant Tresses Network.

    Radiant Tresses has the right to terminate and/or suspend your ability to access the Radiant Tresses Network or any portion thereof, for any or no reason, without notice.

     

    Electronic Communications.

    The communications between you and Radiant Tresses use electronic means, whether you visit the Radiant Tresses Network or send us emails, or whether Radiant Tresses posts notices on the Radiant Tresses Network or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Radiant Tresses in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Radiant Tresses provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.

     

    Jurisdiction.

    Radiant Tresses makes no representation that materials on the Radiant Tresses Network are appropriate, available or legal in any particular location. Those who choose to access the Network do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

    You agree that this Agreement, for all purposes, will be governed and construed in accordance with the laws of the State of Virginia applicable to contracts to be wholly performed therein.

     

    General Terms.

    Radiant Tresses may modify or discontinue the Radiant Tresses Network, any portion thereof, or any of its services, tools, digital products, products, or events with or without notice to you and without liability to you or any third party, except as otherwise provided herein.

    In the event that any provision of this Agreement conflicts with the law under which the Agreement is to be construed or if any such provisions are held invalid by a court with jurisdiction over the parties to the Agreement, such provision will be deemed to be restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law, and the remainder of this Agreement will remain in full force and effect.

    You and we are independent contractors, and nothing in this Agreement creates a partnership, employment relationship or agency. There are no third-party beneficiaries of this Agreement. You may not assign this Agreement or your rights and obligations here under, in whole or in part, to any third party without our prior written consent, and any attempt by you to do so will be invalid. Should any part of this Agreement be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect. Our failure to enforce any provision of this Agreement will not be considered a waiver of the right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.

     

    YOU AND RADIANT TRESSES AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE RADIANT TRESSES NETWORK MUST COMMENCE WITHIN TWO YEARS AFTER THE CAUSE OF ACTION ARISES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

     

    You represent that you are legally able to accept this Agreement. You affirm that you are either more than 18 years of age, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement. And as stated above, you affirm that you are, in any case, 13 years of age or older. If you aren't, you must please cease use of Radiant Tresses.

    The parties hereto confirm their express wish that this Agreement and all documents and agreements directly or indirectly relating thereto be drawn up in the English language.

     

    Entire Agreement.

    This Agreement, together with the Privacy Policy, Additional Terms, and any other legal notices published by Radiant Tresses on the Radiant Tresses Network or any Texture Mix coupon, constitutes the entire agreement between you and Radiant Tresses concerning Radiant Tresses. Radiant Tresses may change the terms of this Agreement from time to time on a going-forward basis, and any such modifications become effective immediately upon being posted to the Radiant Tresses Network. It is your sole responsibility to check the Network from time to time to view any such changes in the Agreement. If you do not agree to any changes, if and when such changes may be made to the Agreement, you must cease use of the Radiant Tresses Network (including any services). Your use of the Radiant Tresses Network (and any services) after any modifications to the Agreement indicates that you agree to such modified Agreement.

    Any changes to this Agreement (other than as set forth in this paragraph) or waiver of Radiant Tresses’s rights under this Agreement will not be valid or effective except in a written agreement which has been physically signed by an officer of Radiant Tresses. No purported waiver or modification of this Agreement by Radiant Tresses via telephonic or email communications will be valid.

     

    Last revised on March 15, 2016